Wave of ‘Grandparent Scams’ targets Thousand Islands seniors: Police

A surge in telephone scams exploiting the trust and love of grandparents is sweeping across the Thousand Islands region, prompting urgent warnings from local police following a news release issued by the Gananoque Police Service last week.

Police services report a sharp increase in the “grandparent scam,” a scheme where fraudsters pose as close family members, often claiming to be in distress due to an accident or arrest. In many cases, a second person pretends to be a police officer to add credibility to the story.

The scammers create a sense of urgency, pressuring victims to send money immediately for bail or medical expenses. Payment is frequently demanded through wire transfers, cryptocurrency, gift cards, or even by sending a supposed courier to collect cash—none of which are legitimate methods for handling legal or medical costs.

Authorities stress that police officers do not handle the bail process and urge residents to remain vigilant.

To protect themselves, seniors are encouraged to verify any claims of emergencies by contacting family members directly. Scammers rely on fear and urgency, hoping to prevent victims from thinking clearly or checking facts.

Police also warn that “court-appointed couriers” do not exist, and any request for immediate payment should raise suspicion.

Victims should avoid using phone numbers provided by the caller, instead searching for official contact information independently.

Establishing a family safe word—a unique phrase known only to loved ones—can also help confirm identities in emergencies.

Awareness remains the best defense against such scams.

Authorities remind residents that scammers thrive on panic and rushed decisions. Taking the time to verify details and consulting someone trusted can prevent financial losses.

Police urge anyone who has lost money to report the crime to local law enforcement immediately. Those who have encountered the scam without financial loss are encouraged to contact the Canadian Anti-Fraud Centre at 1-888-495-8501.